PRIVACY POLICY
Your privacy is important to us. This policy explains how Dynavolt Auto Parts collects, uses, and protects your information.
Contents
1. Overview
Dynavolt Auto Parts (Liaoning) Co., Ltd. ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.
This policy applies to all information collected through our website, mobile applications, email communications, and other related services (collectively, the "Services").
Important Notice:
By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Services.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information that you provide directly to us, including:
- • Name and contact information (email address, phone number, mailing address)
- • Company information and business details
- • Payment information and billing address
- • Product preferences and purchase history
- • Communication preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- • IP address and location data
- • Browser type and version
- • Device information and operating system
- • Website usage patterns and navigation data
- • Referral sources and exit pages
2.3 Business Communication Information
Information collected through business inquiries, quotes, and customer service interactions.
3. How We Use Your Information
We use the information we collect for the following purposes:
Business Operations
- • Process orders and transactions
- • Provide customer support
- • Manage accounts and relationships
- • Send order confirmations and updates
Communication
- • Respond to inquiries and requests
- • Send product information and catalogs
- • Provide technical support
- • Send important notices and updates
Improvement
- • Analyze website usage and performance
- • Improve our products and services
- • Develop new features and functionality
- • Conduct market research
Legal Compliance
- • Comply with legal obligations
- • Protect against fraud and abuse
- • Enforce terms and conditions
- • Resolve disputes
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and IT service providers.
Business Partners
We may share information with authorized distributors and business partners to fulfill orders and provide services in specific regions.
Legal Requirements
We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our Security Measures Include:
- • SSL encryption for data transmission
- • Secure data storage systems
- • Regular security assessments
- • Access controls and authentication
- • Employee training on data protection
- • Incident response procedures
Disclaimer: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites.
Third-party services we may use include:
- • Payment processing services
- • Shipping and logistics providers
- • Analytics and marketing tools
- • Customer support platforms
Recommendation:
We encourage you to review the privacy policies of any third-party services you interact with through our website.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods:
- Customer account information Duration of business relationship + 7 years
- Transaction records 7 years for tax and legal compliance
- Marketing communications Until withdrawal of consent
- Website usage data 2 years maximum
9. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Access Rights
Request access to your personal information we hold
Correction Rights
Request correction of inaccurate or incomplete information
Deletion Rights
Request deletion of your personal information
Portability Rights
Request transfer of your information to another service
Restriction Rights
Request limitation on processing of your information
Objection Rights
Object to processing for marketing purposes
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within 30 days.
Note: Some rights may be subject to limitations based on applicable laws and legitimate business interests.
10. International Data Transfers
As a global company with operations and customers worldwide, your personal information may be transferred to and processed in countries other than your home country, including China where our primary operations are located.
Cross-Border Transfer Safeguards
- • Standard contractual clauses with service providers
- • Adequacy decisions where applicable
- • Binding corporate rules for internal transfers
- • Explicit consent where required
We ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.
11. Children's Privacy
Our Services are designed for businesses and are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.
If we discover that we have collected information from a child under 16:
- • We will delete such information promptly
- • We will not use the information for any purpose
- • We will not disclose the information to third parties
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When We Update This Policy:
- • We will post the updated policy on our website
- • We will update the "Last Updated" date
- • For material changes, we will provide additional notice via email or website notification
- • We may require your consent for significant changes
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company Information
Company: Dynavolt Auto Parts (Liaoning) Co., Ltd.
Address: Hunnan District, Shenyang City, Liaoning Province, China
Registration: Chinese Business License
Contact Details
Phone
+86 189 4105 6217Response Time Commitment
We are committed to addressing your privacy concerns promptly:
- • General inquiries: Within 5 business days
- • Data rights requests: Within 30 days
- • Urgent privacy concerns: Within 24 hours
This Privacy Policy is effective as of December 2024 and governs our collection and use of information from that date forward.